Terms and Conditions

Last Updated: January 15, 2025

1. Acceptance of Terms

By accessing and using Balance Builder ("the Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

2. Description of Service

Balance Builder provides a task management and scheduling platform designed to help users balance productivity with wellbeing. Our Service includes:

  • Task creation and management tools
  • Smart scheduling algorithms based on task urgency and enjoyment levels
  • Calendar and kanban board interfaces
  • Progress tracking and gamification features
  • Data synchronization across devices

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:

  • Maintaining the confidentiality of your account and password
  • Restricting access to your computer and account
  • All activities that occur under your account

4. User Conduct

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload or transmit viruses or malicious code
  • Attempt to gain unauthorized access to any portion of the Service

5. Privacy Policy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Balance Builder and its licensors. The Service is protected by copyright, trademark, and other laws.

7. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

8. Refunds

If you have paid for a subscription or other paid feature of Balance Builder, the following applies to refunds:

  • Subscription cancellations: You may cancel your subscription at any time. Cancellation stops future charges but does not entitle you to a refund for the current billing period already paid.
  • Refund requests: Refund requests may be considered on a case-by-case basis for the initial billing period if you contact us within 14 days of the charge and have not made substantial use of paid features.
  • Processing: Approved refunds will be issued to the original payment method within 5–10 business days, depending on your financial institution.
  • No guarantee: We do not guarantee refunds except where required by law. Eligibility and approval are at our sole discretion.

To request a refund or ask about our refund policy, contact us at support@balancebuilder.net.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

10. Contact Information

If you have any questions about these Terms, please contact us at support@balancebuilder.net.